We would love to Hear from You
Have a question, want to join, or planning your next event?
Get in touch with us, we are here to help!
Base of Operations
Oarnsail Academy for water sports
114 Nile St, Ad Doqi A, Dokki, Giza Governorate
HOW CAN WE HELP?
GENERAL INQUIRY
Ask us anything, we are happy to help.
Booking & Sessions
Information about bookings, sessions and packages.
Events & Corporate
Plan your next team bilding or private event.
Partnerships
Intrested in partnering with us?
Feedback
We would love to hear your feedback.
Frequently Asked Questions
What is the best activity for a total beginner?
We highly recommend our beginner rowing or introductory kayaking sessions. Both activities offer a gentle learning curve with our expert instructors guiding you through the basic strokes and safety protocols from your very first minute on the water.
Do I need to bring my own equipment for rowing or wakeboarding?
No personal equipment is necessary. AquaLudo provides all high-performance gear, including boats, paddles, boards, and safety life vests. However, you are welcome to bring your own wetsuit or specialized rowing apparel if you prefer.
Are there any prerequisites for private coaching sessions?
Our private coaching sessions are built for athletes and dedicated rowers who want focused, high-level training. Prior rowing experience and confidence in the water are essential.
What happens if there is bad weather on the day of my booking?
Safety is our absolute priority. In the event of high winds, lightning, or unsafe water conditions, we will notify you at least 2 hours in advance to reschedule your session or provide a full credit for future use.
How far in advance should I book for a corporate or group event?
For groups larger than 20 people, we recommend booking at least 1 to 2 weeks in advance. This ensures we can dedicate the necessary coaches and equipment to provide a premium, coordinated experience for your team.
Can I change, cancel, or reschedule my session?
Cancellation Policy:
We understand that plans can change. To provide the best experience for all our clients and ensure availability is used fairly, the following cancellation policy applies:
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Free Cancellation: Bookings may be cancelled or rescheduled up to 1 hour before the scheduled session time.
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Late Cancellation: Cancellations made less than 1 hour before the session will be considered a late cancellation and may be subject to the full session fee or deduction from the package.
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No-Show: Failure to attend a booked session without prior cancellation will be treated as a no-show and may result in the full session fee or deduction from the package.
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Rescheduling: Sessions may be rescheduled subject to availability, provided the request is made at least 1 hour before the scheduled session.
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Weather & Safety: In the event that Oar & Sail cancels or postpones a session due to weather, safety concerns, or other circumstances beyond our control, the session will be rescheduled or the applicable booking credit will be restored.